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February 2008

February 27, 2008

Does Starbucks Serve the Best Espresso in Your Neighborhood?

Many of you might have been unpleasantly surprised when you walked up to your local StarbucksStarbucks_sign_2 yesterday evening and found they were closed for "barista training".  And if you were like me, you went to 3 different local Starbucks, only to find out later that all 7100 Starbucks stores in the US closed for emergency training.

It's no secret that even though Starbucks has a store on every corner of every street of every city in the here United States, their drinks are, well...kinda crappy.  They've slowly spiraled down the ol' mediocrity funnel ever since they replaced their semi-automatic espresso machines with fully automatic ones, basically making the barista's job so easy, a monkey could do it - just press a button, and there ya go.  So, Howard Schultz decided to "re-train" all the employees so they would know how to make a perfect shot, steam milk properly, etc.

They've also changed their focus - now they're trying to get back to their roots with a "Best Espresso in the Neighborhood" campaign.  I revisited my "local" again today to find the front doors plastered with these "Best Espresso" signs, the big specials board proclaiming "if your drink isn't perfect, let us know and we'll make it again...", and signage everywhere about the art of espresso, blah blah blah.

Now, I frequent real neighborhood coffee bars, locally owned and trained to the hilt on quality espresso and coffee-based drink-making, and no matter what Starbucks does to re-train its employees and gush on about the art of making perfect espresso, they'll never compare.  However, I also think that the vast masses of people who only go to Starbucks, day in and day out, won't be able to tell the difference.  They've gulped down so much Starbucks, their tastebuds have become de-sensitized. 

Although that's probably what Starbucks is counting on - if we tell you it's the best espresso in the neighborhood, you'll believe it.   

February 01, 2008

Microsoft Offers to Buy Yahoo...Who Saw This Coming?

This is extremely interesting...

 Microsoft Bids $44.6 Billion for Yahoo

As soon as I saw this, my first thought went to search (obviously): how search results on Yahoo would be affected, and if/how the two paid search platforms would be combined.

I'm sure that many search marketers like me are equally concerned, especially given that the Microsoft adCenter platform is widely regarded as a mess (I personally would have to agree).  And thought many don't really dig Yahoo's panama platform, it sure beats adCenter's slowness and inefficiency.

And how would the two search engines be combined (Yahoo Live? Microhoo?)  Again, Yahoo's results are so much better than MSN's/Live's/whatever the hell it is today.

Point here is that the implications would be huge.  Could this merger actually   pose a formidable threat to Google?

I want to hear from the SEMs reading this - do you think a Yahoo/Microsoft merger would be a good or bad thing?

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