Search Engines

July 07, 2008

The Yahoo Deal that Won't Die

Terminator2 I read this article today on Search Engine Land about the latest in the Microhoo deal (more appropriately, "ordeal").  I loved how Greg Sterling started out with the horror/suspense movie metaphor, comparing Microsoft to a monster or bad guy that the hero thought was dead, but pops back up at the most unexpected moment to scare the hell out of everyone.

But who's really the "thing that won't die" here - Yahoo or Microsoft?  Sure, Microsoft keeps coming back alive after every attempt to kill them is made; but Yahoo keeps doggedly refusing to die themselves.  Someone is gonna have to give up at some point, here.  I think we know which one.

My question to all of you is: should Yahoo keep holding out, either for themselves or a merger with AOL, or should they just give up to Microsoft?  Also, do you think that a Microhoo deal will improve the search platform landscape, both from a user perspective and a advertiser perspective?

June 05, 2008

The Positive Side of Negative Keywords, Part 2 - Negative Match Types

Last week, I posted this introduction to using negative keywords to get better traffic and save money.

Now, I want to talk about (and get opinions on) another part of negative keywords that many Adwords advertisers may not be aware of - negative match types.  Here's what they look like:
Broad negative (default): -memory cards
Phrase negative: -"memory cards"
Exact negative: -[memory cards]

I wanted to talk about these here, because Google doesn't even go into much about these.  After much searching, I found this post on the Inside Adwords blog from November 2007.  It actually provides a pretty decent chart that explains the different negative match types.

Negative_new

This is really good information to have, as I found out managing a rather large Adwords account.  I had all broad negatives; but upon generating and checking several search query reports, I found that my ads were still being served on keywords I thought I'd eliminated with negatives. 

I eventually brought my costs down by changing all of my negatives to negative phrase match; but who know how many hundreds of dollars I wasted on those keywords!  It's really too bad that Google kind of hides it away, as many new, less experienced advertisers don't have that much of a budget to just throw away.

I'd like to get others opinions - how long were you managing Adwords campaigns before you found out about negative match types?  Once you started using them, did you see a significant difference?

May 31, 2008

The Positive Side of Negative Keywords (or, How to Stop Paying Way More Than You Should for PPC)

In my last post about getting started with Adwords, I talked about the 5 basic things you need to know when building your first campaign on Adwords.  I also mentioned that I would post some more tips.  While it’s been over a month, I believe that it’s never too late to dispense some good Adwords advice – especially if it can save you money.

And save you money is exactly what negative keywords can do.

First of all, if you’re new to advertising on Google, you may be wondering what negative keywords are.  Well, negative keywords are best described using an example (let’s use the greeting cards example from the last post):

Let’s say you sell greeting cards on your website, and you’re advertising on the keyword “cards” (phrase-matched).  By advertising on this keyword, you’re pretty much covering the gamut of greeting card types (birthday cards, get well cards, anniversary cards, Christmas cards, etc.).  However, I would be willing to bet that you’re also getting (and paying for) quite a bit of traffic from keywords such as memory cards, business cards, baseball cards, video cards, and a host of other keywords where you really don’t want your ad to be.  What’s worse is that by appearing on these untargeted keywords, you’re inadvertently lowering your quality score, which effects how much you pay and where your ad appears (basically, the lower your QS, the lower your position and the more you’ll pay).  This is where you can use negative keywords to your advantage.

All you have to do is add negatives directly to your keyword list, like this:

-memory
-baseball
-business
-video

This will prevent your ad from being shown on those unwanted keywords.

So how do you find negative keywords to add to your account?  Here are a few ways:

Adwords Keyword Tool

The easiest way to find negative keywords.  This is what I used to find the negatives I used in the example above.  I put in the keyword cards, unchecked “Use synonyms” (so I just got results containing cards), and ran the tool.  If you sell greeting cards, you’ll see in the results all the keywords you don’t want to advertise on and will want to add to your negative list.

Search Query Performance Report

You can run this report at the campaign or ad group level, whichever works best for you.  It will show you the keywords for which your ad is being served and getting clicks (which unfortunately means that if you find any unwanted keywords here, you’ve already spent money on them).  If you already have negative keywords in your campaigns and/or ad groups, then it’s a good thing to run this report every now and then to make sure your negatives are working for you, and you’re not wasting money on unwanted terms.

Just searching

I managed campaigns on Yahoo, and their platform doesn’t have a negative keyword tool; so I ran searches their site with Search Assist turn on.  This showed me terms that contained my keyword(s) and had been already searched on.  I was able to pick out negative keywords from there.

Yahoo Search Results
You can also use Google organic search results to find negatives, simply by looking for search results for your keywords that are completely irrelevant.

 
Your own analytics

If you’re running Google Analytics or any other analytics package on your website, it will tell you the keywords that are driving traffic to your site.  Run a weekly or monthly report and see if you can spot some negatives.

So, the overall takeaway here is negatives are positive.  By implementing and continually expanding your negative keyword list, you’ll increase your CTR and Quality Score; but most importantly, you’ll save loads of moolah.

May 05, 2008

Microsoft Backs Away from a Noseless Jerry Yang

In what could be interpreted as Steve Ballmer's strategy for buying out Yahoo at dirt cheap, Microsoft formally withdrew it's bid for the ailing Yahoo, and Yahoo's shares plunged 20 percent as a result.

It was like an arranged marriage that Jerry Yang didn't want to be a part of.  He was not at all attracted to his billionaire suitor, and tried to woo other suitors to make the other jealous.  But alas, Jerry's plan backfired; and after turning down Steve's unsolicited marriage proposals one too many times, he gave up.

This isn't finished yet, though.  Yahoo is out on it's own after Jerry Yang cut off his nose and shot himself in the foot.  They're still trying to make it work with Google; but that could end up being the wedding night from hell with FTC scrutinizing the partnership.  Yahoo's relationship with News Corp. has "cooled", and AOL already outsources its search ads to Google (which would make for a tricky love triangle).  Yahoo may be crawling back to Microsoft in short order, begging to be taken back.  Microsoft will oblige; but the ring will have a much smaller rock on it.

What are your reactions?  Do you think Yahoo can pull itself back up?  Will shareholders all but crucify Jerry Yang?  Will another hero sweep in to save the day?

April 17, 2008

Should You Still Advertise on Yahoo?

Unless you’re a Neanderthal who’s finally coming out of your cave to speak after 30,000 years, you may be hearing all the brouhaha (or, Microhoo-haha…that was a joke, I’m here all week folks) about Microsoft’s bid to take over Yahoo. We all know that Yahoo hasn’t been doing too well, and Microsoft wants to sweep in like Mighty Mouse to save the day.

So, have businesses started becoming wary about advertising on Yahoo? Turns out, no. They still have the second largest piece of the search pie, and they’ve just increased their share of search advertising dollars, according to a recent SearchIgnite report. Meanwhile, Google and MSN have decreased their shares.

But what about the recent news that Yahoo will be displaying Google Adwords ads in its results in a 3-week test? Is this good or bad news for businesses currently or considering advertising on Yahoo? Well, if you think about it, it’s bad news, since it will increase competition and costs for advertisers.

This is a shame – my personal experience advertising on Yahoo has been good. Their program and platform is pretty solid, and I have gotten better ROI advertising on Yahoo than on Google. If Yahoo becomes flooded with Google ads, costs will rise and ROI will tank (especially since many ads displayed Google, especially through its content network, are highly untargeted – big loss for the people searching on Yahoo).

So, should you advertise on Yahoo?  It's up to you (and your budget), but I would have to say yes.  Despite all the Yahoo drama, it's worth it to test the waters on Yahoo, especially since it's the second largest search engine in terms of searches - it's exposure you can't afford to turn your back on.  Start small, and monitor your costs (just in case the 3-week Adwords test messes with your CPCs).  If it doesn't work, you can always wait until after someone buys Yahoo to test it again.

Do you currently advertise on Yahoo?  Has all the back and forth between Yahoo, Microsoft, Google, et al affected this?  Have you seen any significant increases or decreases in your costs?  Have you increased your Yahoo budget, or scaled it back as a result?

February 01, 2008

Microsoft Offers to Buy Yahoo...Who Saw This Coming?

This is extremely interesting...

 Microsoft Bids $44.6 Billion for Yahoo

As soon as I saw this, my first thought went to search (obviously): how search results on Yahoo would be affected, and if/how the two paid search platforms would be combined.

I'm sure that many search marketers like me are equally concerned, especially given that the Microsoft adCenter platform is widely regarded as a mess (I personally would have to agree).  And thought many don't really dig Yahoo's panama platform, it sure beats adCenter's slowness and inefficiency.

And how would the two search engines be combined (Yahoo Live? Microhoo?)  Again, Yahoo's results are so much better than MSN's/Live's/whatever the hell it is today.

Point here is that the implications would be huge.  Could this merger actually   pose a formidable threat to Google?

I want to hear from the SEMs reading this - do you think a Yahoo/Microsoft merger would be a good or bad thing?

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